Information Technology Governance Audit Using the COBIT 5 Framework (Case Study of PDAM Tirta Patriot Kota Bekasi)

  • Lisda Awalia Aprilianti Telkom University
  • Eko Darwiyanto Telkom University
  • Yanuar Firdaus Arie Telkom University
https://doi.org/10.34818/INDOJC.2021.6.2.563
Abstract views: 388 , 563 downloads: 644
Keywords: AHP, COBIT 5, IT governance, PDAM Tirta Patriot

Abstract

PDAM Tirta Patriot has implemented information systems for its business process but still has deficiencies, including some business processes that do not have documented guidelines and procedures. Furthermore, the human resources in PDAM Tirta Patriot are insufficient for improving IT governance due to the lack of reliable personnel in the IT unit. Given the importance of IT for PDAM, an audit is needed to evaluate the capability of the IT unit in managing IT. COBIT 5 provides a goals cascade to align the company with its business goals. However, the goals cascade does not provide priority to IT-related goals. Therefore, for prioritizing IT-related goals, this research uses Analytical Hierarchy Process (AHP). From the AHP result, the selected domains are APO01, MEA01, and APO07. This research aims to determine the current capability level and analyze the gap between it and the chosen target capability level, precisely level 2. The current capability level of PDAM Tirta Patriot from domain APO01 is 1, MEA01 is 0, and APO07 is 0, which means none of those have reached the target capability level. Recommendations are given based on the unfulfilled work product for domains that do not reach the target capability level.

Downloads

Download data is not yet available.

References

REFERENCES
[1] L. Al Omari, “IT Governance Evaluation: Adapting and Adopting The COBIT Framework for Public Sector Organisations,” p.
266, 2016.
[2] A. S. Abdul Hakim, Hoga Saragih, “Evaluasi Tata Kelola Teknologi Informasi dengan Framework COBIT 5 di Kementrian
ESDM (Studi Kasus pada Pusat Data dan Teknologi Informasi ESDM),” doi: 10.1017/CBO9781107415324.004.
[3] A. Al-Hatmi, “Analysis of ICT Strategic Alignment In a Public Organisation,” p. 306, 2012.
[4] Walikota Bekasi, “Berita daerah kota bekasi,” Keputusan Walikota Bekasi No 45 Tahun 2016, pp. 1–18, 2016.
[5] PDAM Tirta Patriot, “Perjanjian Kerjasama PDAM Tirta Patriot Tentang Perpanjangan Kontrak,” Bekasi, 2019.
[6] Badan Peningkatan Penyeleggaraan Sistem Penyediaan Air Minum, “Rencana Strategis Badan Peningkatan Penyeleggaraan
Sistem Penyediaan Air Minum,” 2018.
[7] A. D. Andriana, “Audit Tata Kelola Teknologi Informasi ( It Governance ) Di Pdam Tirtawening Kota Bandung Menggunakan
Cobit 5 Universitas Komputer Indonesia,” 2014.
[8] I. W. S. Pramana, P. R. Iswardani, and P. A. Mertasana, “IT Governance Evaluation of Hotel Warehouse Section Using the
COBIT 5 Framework,” Int. J. Eng. Emerg. Technol., vol. 3, no. 2, pp. 5–12, 2018.
[9] Y. Ozdemir, H. Basligil, P. Alcan, and B. M. Kandemirli, “Evaluation and Comparison of Cobit, ITIL and ISO27K1 / 2 Standards
Within the Framework of Information Security,” Int. J. Tech. Res. Appl., vol. 11, no. 11, pp. 22–24, 2014.
[10] ISACA, “Lessons Learned While Combining COBIT 5 and ITIL.” [Online]. Available: https://www.isaca.org/resources/newsand-
trends/industry-news/2019/lessons-learned-while-combining-cobit-5-and-itil. [Accessed: 25-May-2021].
[11] B. Sony and L. Borges, “Comparison of COBIT 5 and ITIL V3 using Semantic Analysis,” no. October, 2018.
[12] R. Almeida, R. Lourinho, M. M. Da Silva, and R. Pereira, “A model for assessing COBIT 5 and ISO 27001 simultaneously,”
Proceeding - 2018 20th IEEE Int. Conf. Bus. Informatics, CBI 2018, vol. 1, no. July, pp. 60–69, 2018, DOI:
10.1109/CBI.2018.00016.
[13] J. W. Lainhart, COBIT 5: A business framework for the governance and management of enterprise IT COBIT 5. 2012.
[14] A. M. Hisyam, A. Wiratama, and A. D. Arianto, “Evaluasi TI PDAM Tirta Satria Menggunakan Framework COBIT 5 pada
Domain MEA ( Monitor , Evaluate , and Assess ) Universitas Amikom Purwokerto,” vol. 5, pp. 1–8, 2019.
[15] J. Lee, J. Lee, and K. Lee, “A study on the priority decision making of processes for IT governance based on the IT-related goals
of COBIT 5,” Proc. 31st Int. Bus. Inf. Manag. Assoc. Conf. IBIMA 2018 Innov. Manag. Educ. Excell. Through Vis. 2020, pp.
5445–5455, 2018.
[16] Cynthia Octaria, “Audit Tata Kelola Teknologi Informasi di Universitas Lampung Menggunakan Framework COBIT 5 Fokus
Domain EDM (Evaluate, Direct and Monitor),” Univ. Lampung, 2017.
[17] D. F. Murad, E. Fernando, M. Irsan, R. R. Kosala, B. Ranti, and S. H. Supangkat, “Implementation of COBIT 5 Framework for
Academic Information System Audit Perspective: Evaluate, Direct, and Monitor,” Proc. ICAITI 2018 - 1st Int. Conf. Appl. Inf.
Technology Innovation Toward A New Paradigm. Des. Assist. Technol. Smart Home Care, pp. 102–107, 2018, DOI:
10.1109/ICAITI.2018.8686700.
[18] P. Copy and R. R. Sabilillah, “COBIT Self-assessment Guide: Using COBIT 5.”
[19] J. Ramík, Pairwise Comparisons Method: Theory and Applications in Decision Making, vol. 690. 2020.
[20] I. Maghfiroh, Murahartawaty, and R. Mulyana, “ANALISIS DAN PERANCANGAN TATA KELOLA TI MENGGUNAKAN
COBIT 4.1 DOMAIN DELIVER AND SUPPORT (DS) PT XYZ,” J. Sist. Inf. (Journal Inf. Syst., vol. 12, pp. 82–89, 2016.
[21] ISACA, Enabling Processes. 2012.
[22] E. Hardiansyah, E. Darwiyanto, and I. Asror, “Audit Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 5 pada
Domain DSS dan MEA (Studi Kasus : Bappeda Kabupaten Tulungagung),” e-Proceeding Eng., vol. 6 No. 2, no. 3, pp. 8727–
Published
2021-09-28
How to Cite
Lisda Awalia Aprilianti, Darwiyanto, E., & Arie, Y. F. (2021). Information Technology Governance Audit Using the COBIT 5 Framework (Case Study of PDAM Tirta Patriot Kota Bekasi). Indonesia Journal on Computing (Indo-JC), 6(2), 11-22. https://doi.org/10.34818/INDOJC.2021.6.2.563
Issue
Vol. 6 No. 2 (2021): September, 2021
Section
Information Technology

Copyright (c) 2021 Lisda Awalia Aprilianti, Eko Darwiyanto, Yanuar Firdaus Arie

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

  • Manuscript submitted to IndoJC has to be an original work of the author(s), contains no element of plagiarism, and has never been published or is not being considered for publication in other journals. 
  • Copyright on any article is retained by the author(s). Regarding copyright transfers please see below.
  • Authors grant IndoJC a license to publish the article and identify itself as the original publisher.
  • Authors grant IndoJC commercial rights to produce hardcopy volumes of the journal for sale to libraries and individuals.
  • Authors grant any third party the right to use the article freely as long as its original authors and citation details are identified.
  • The article and any associated published material is distributed under the Creative Commons Attribution 4.0License